Privacy Policy
PrimeLeads handles personal information for website enquiries, partner applications and lead generation activity. This policy explains what we collect, why we collect it, and how to contact us about privacy.
Information we collect
We may collect your name, business name, email address, phone number, service area, lead criteria, campaign notes and messages you send through this website.
For generated leads, we may collect contact details, location, service need, consent records, verification status, source campaign, duplicate check results and delivery/audit information.
How we use information
We use information to respond to enquiries, assess partner fit, define lead criteria, verify and deliver qualified leads, monitor quality, maintain audit trails and improve campaign performance.
We do not sell partner enquiry information. Lead information is delivered only to the matched business partner according to the campaign criteria and consent captured at the point of enquiry.
Disclosure and service providers
We may use trusted service providers for hosting, form delivery, email, analytics, CRM delivery, SMS verification and operational support.
This website is hosted in Australia. Some providers may store or process information overseas, as explained below.
Website analytics
We use analytics tools to understand how this website is used. These record general activity such as pages viewed, scroll depth, clicks, form interactions and basic browser and device information, along with an identifier stored in your browser that allows us to recognise a returning visitor.
We may also record website sessions to help us identify and fix errors and usability problems.
If you provide your email address through our enquiry form, we may associate it and the other details you provide with that identifier. You can opt out using a tracking blocker in your browser, or by contacting us.
Overseas disclosure
Some of our service providers, including those we use for analytics and email delivery, may store or process information outside Australia, including in the United States.
Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Security and retention
We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
We retain information only for as long as needed for lead delivery, quality review, compliance, dispute resolution, reporting and ordinary business records.
Access, correction and complaints
You can request access to or correction of personal information we hold about you by contacting us through the form on our website.
If you have a privacy concern, contact us first so we can review and respond. If unresolved, you may contact the Office of the Australian Information Commissioner.